WARRANTY

All products sold by Toute L'Informatique have a 1 year  limited warranty in our warehouse 
for OEM Products, and 30 Days for Retail Box, excluding transportation fees.
In addition, most of the products are warranted by the manufacturer.
There is no warranty for the products in the following categories: Consumables (CDs, floppy disks, ink, toner etc),
Accessories, Software, Battery, Fans. For products in these categories, please directly contact the manufacturer.
The physical damage, the 'Overclocking' cancels the warranty .
If you update the BIOS and destroy it, you cancel the warranty.
You choose your products by yourself. We are not responsible  for the incompatibility between the products.
The specifics of the manufacturer warranty are indicated on each product detail page.


RETURN POLICIES

Return policies are applied on non-defect products.
The defective products will be treated under warranty conditions.
For a product to be treated as a return:
- You must return the products before 7 days after the product reception
- The products must be shipped with all manuals, accessories, cables and its original purchase condition.
- No product shows any proofs of use, could be taken back.
- The product must be shipped in good condition. Toute L'Informatique can refuse broken products
- The customer is responsible of the return shipping costs
- You must return the product only if you have received a Return Authorization Number (RMA)
- For all order reception denials, the customer will be charged service fees upon return of merchandise.
- After checking, you'll be credited with the total amount less shipping costs and return fees.
  Toute L'Informatique reserves the right not to accept the return of a non-defect product.

RETURN FEES

Non-defective return products will be charged a restocking fee. Customer will be credited of an amount equal
to the price of product minus 20% for restocking costs.